Monthly Archives: October 2011

The devil is in the details, just ask Mrs. Whitman

Two weeks ago I applauded Reed Hastings, Netflix’s CEO, for listening to his customers and reversing his decision to split Netflix’s streaming and mail order businesses. This past week we saw another high profile course change as H-P’s leader, Meg … Continue reading

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Applause for Netflix; or not?

As I’ve written before, courage is one of the key attributes of exceptional problem solvers. The courage to challenge expert opinion. The courage to think differently. The courage to suggest something you know will be met with skepticism, ridicule, or … Continue reading

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